Silver Spring Auto Repair

936 reviews
(301) 960-5412
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5

Quality work, reasonable prices, prompt, friendly service, thoroughly answer questions I have, communicate very well using email and text, and easy to schedule an appointment on short notice.

Thank you, Sean, for your fantastic feedback! We're excited to hear that you had a great experience with us. Providing quality work, fair pricing, and prompt, friendly service are top priorities. We value open communication and strive to answer any questions thoroughly. It's excellent to know our email and text communication were helpful too. We appreciate your business and look forward to serving you again in the future!

- Allen Automotive
5

Quality work, reasonable prices, prompt, friendly service, thoroughly answers questions I have, communicate very well using email and text, and easy to schedule an appointment on short notice.

Thank you, Sean, for your kind words and perfect rating! We strive to provide top-notch service to all our customers, and we're delighted to hear that we exceeded your expectations. It's great to know that you appreciate our attention to detail and excellent communication. We look forward to serving you again in the future!

- Allen Automotive
3

I was visiting the area from out of state (I'm from Ohio) when my starter failed. (2013 VW GTI) THE GOOD:They manged to get my car into the shop first thing after labor day, confirmed my bad starter and had found that my water pump was also leaking. They had my car all fixed up and ready to go, with all new parts, by the end of the following day. THE BAD: not once but two times the repair was delayed by "we got the wrong part" THE UGLY: I did not notice until after i had already left their shop (did not happen on the 5 min drive to where i was staying to pick up my personal luggage) but there seems to be a spot where the arm of a car lift struck my drivers door chipping the paint down to the bare metal that i will now also have to repair. (image attached)

Dear Alex, thank you for sharing your experience. We're glad that we were able to fix your car promptly and address the additional issue. We apologize for the delays caused by the wrong parts. Your feedback regarding the damage to your door is concerning to us, and we'd like to investigate further. Please reach out to us directly so we can assist you.

- Allen Automotive
3

Called to have my 2023 vehicle checked out b4 driving across country. Did the work but tried to upsell me for a brake job and transmission service ( car had 31000 miles) oil change, transfer case and rear end serviced and some additives they sell. Cost me $900. Did not like the upsell for unnecessary work. Will not return..

Nils, we apologize if you felt pressured. We appreciate the feedback and will ensure you have a better experience next time. Please reach out if there's anything else we can assist you with.

- Allen Automotive
5

Great service and everything including some extra work all done in one day Thanks Henri

5

Had a complicated electrical issue and they knew right away what the problem was. Allen Automotive handled it quickly and professionally. Wilson the service manager is the best — sharp, honest, and great to work with. Highly recommend.

5

It was only a minor repair (replacing one of those passenger door rear view mirrors that flags you if a car behind you is too close) but it was a better and quicker experience than going to the dealership.

5

We here Tenleytown lawn & Landscape use Allen Automotive for our entire fleet! Wilson is the tech who is the lead for our projects and is always very responsive. He calls and lays out what needs to be done immediately and what can possibly wait till later. Henry is the owner and seems to run a very tight and organized ship!

5

We are here at Tenleytown Lawn & Landscape is Allen Automotive for our entire fleet. Wilson is our team lead and is always very responsive. He always calls and lays out what work needs to be done and what work may be able to wait a little longer. Henry is the owner seems to run a very tight and organized ship. Thanks! Lisa Owner Tenleytown Lawn & landscape

5

On time. Expeditious and well done.

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