Silver Spring Auto Repair

Stole $200 cash from my vehicle and searched the glovebox(everything was on the floor) they had clearly stolen the money and cards they found but denied showing CCTV footage and also denied all the allegations as well as any refunds. They started getting disrespectful (insults) when I confronted them and bragged about how they (allegedly) earn “6 figures” annually . My car was returned with transmission issues that had never happened before (randomly shutting off between shifts) and claimed that the ecu was “getting used to the recent maintenance” which is a myth and incorrect. Quoted me for things that weren’t even checked by the mechanics and were recently replaced. Prices are also on the higher side, watch what you pay for because they waste no time quoting you tons of services and telling you your car needs a lot of work. [Note: I’m 100% sure $200 cash and two gift cards were stolen these are not empty accusations (cupholder and small red bag) as I checked RIGHT before I gave them the car as insurance but didn’t take any pictures otherwise serious action would be taking place immediately, but police report in progress]

Repeat customers. Have used Allen Automotive for many years and very satisfied.

Very happy with the service there. Very friendly, listened to my concerns, had me back on the road in no time. Did not try to upsell me on other repairs. Fair pricing, great work. I now have a better place to have work done. Highly recomend!

Great work, done under estimate!

I've been using Allen Automotive for years, and have really appreciated their expertise. One example: one of my cars did not have a transmission fluid change until 160K miles (3x longer than recommended). AA has a machine that cleans and conditions the fluid before replacement, that totally saved my transmission. Just one example of their superior service.

Exceptional work was completed by the service tech. One can't complain about how smooth this shop is ran! However, my take away is get an estimate before work is completed to be informed. I only state this because the up charges on line items can be shocking. For me, a 60% upcharge on coolant 2 gallons ($123) or $100 upcharge on a part from OEM $123. These charges could inflate the bill unnecessarily. I know the business has to make money. I would have preferred to know this information up front. Overall, this shop has been an amazing experience, I would continue to bring my car here vs. the Benz dealership. They do amazing work! Very fast and efficient! 💯!

Straight forward , effective and accommodating . Have serviced at Allen since the seventies.

Allen Automotive is the best! Been relying on Henry and his staff for over 20 years. This mechanic shop offers friendly, honest and reasonably priced service. Turnaround time is impressive. Henry makes time for customers on the phone and in person. This week he found the best prices on a sideview mirror assembly and explained the steps involved. he kept in touch about the part delivery. The work was done faster than promised! I appreciate the friendly reliable service, no matter the size of the repair. Please consider supporting this neighborhood business celebrating 52 years in Silver Spring.

Great Silver Spring neighborhood mechanic shop that is 52 years old! I trust them to give me a clear honest estimate and do the job as promised. This week, Henry, the kindly the manager, took extra time to solve my broken sideview mirror repair. He explained details patiently and was ready to think outside the box. Henry will consider creative solutions, even if they involve a little more work. I am a longtime customer who has tried other garages, But I return to Allen Automotive, because I appreciate their professional service at the best possible price.

Great service! Appreciate all the work that the team at Alan automotive do. They always make me feel comfortable with the options that are available to me with repairing an older vehicle. They let me know what needs to be done right away, and what things might be better left for another day. I appreciate their willingness to work my budget.